Catalog Number : ngb1861
Title : Cultural Compliance
Speaker : Sandra McRae

Webplay Recording Date : 5-10-2016
Webplay Price : $ 150 for two weeks viewing

Webinar Description:

This webinar is intended for all healthcare personnel, both leadership and front line staff. There is a definite relationship between cultural competence and high reliability healthcare organizations. Achieving the competence is a journey and we all need to get on the path.

Webinar Objectives:

• Briefly explore the concepts and definitions of culture and cultural competence
• Discuss the benefits of a culturally competent organization (effective Diversity Management)
• Identify personal biases and judgments
• Increase participants' ability to effectively communicate across cultural lines
• Relate cultural diversity and cultural competency affecting health care

Target Audience:

This program is designed for all clinical care providers, Medical Staff Personnel, Patient Safety Officers, Nurses, Pharmacists, Performance Improvement Personnel, Risk Managers, Joint Commission Coordinators, Administrators and Compliance Officers

Webinar Agenda:

• Definitions and demographics
• Diversity dimensions and unconscious bias
• Cultural competence continuum
• Benefits of cultural competence and diversity management
• Risks with incompetence

Contact Hours:

• Nursing participants: Instruct-online has approved this program for 1.8 contact hours, Iowa Board of Nursing Approved Provider Number 339.
• All other participants: Must attend the entire Webinar and complete a Webinar critique to receive a 1.5 Hour Attendance Certificate for each program.

Completion of offering required prior to awarding certificate.

Full tuition is refunded immediately on request if the participant has not been sent the program materials and instructions. Once the instructions (including access codes) have been sent, a full refund will be issued only after the program runs and it is verified that the participant did not access the program.